Front Desk Assistant at Highbrow Hippie Salon

Front Desk Assistant at Highbrow Hippie Salon

Website Highbrow Hippie

Beauty. Wellness. Living.

Are you a Highbrow Hippie? If so then this is the place for you. Are you passionate about the natural beauty movement and knowing where the products you use from? Do you value working with a team of well established, highly motivated and skilled people? Are you looking for a space that puts clients and their experiences first? Do you want to come to work each day and be part of a real team of creative, supportive, professional and grounded people who value integrity and trust and who will not tolerate a chaotic and dramatic environment?

Then this could be the place for you. We are currently looking for a front desk assistant to add to our team.

This role is focused on providing efficient and stellar service, and creating memorable experiences for each of our clients. In this position, you will have a direct impact on the overall experience of our clients and be responsible for ensuring 100% satisfaction from the moment they arrive. A friendly, warm and welcoming attitude is required. You will be responsible for communicating the Highbrow Hippie brand through each interaction with clients, so keeping who we are as Highbrow Hippie top of mind is essential.

We expect honesty, ethics, trustworthiness, reliability, punctuality, detail orientation and accuracy as well as a professional comportment. On the phone, you are the voice of Highbrow Hippie. In person, your are responsible for making sure every client experiences the Highbrow Hippie brand and leaves knowing a little bit more about us. You are the first and last point of contact for every client visit.

Key Responsibilities:

Front Desk & Operations:
Greet clients and begin the process of communicating the Highbrow Hippie brand
Maintain the front desk and reception area, including cleanliness and organization
Maintain inventory on all retail products and general (non salon related) supplies
Answer all telephone inquiries
Schedule appointments for clients, as well as make courtesy calls to remind them of upcoming appointments
Complete all register transactions for services provided
Maintain a smooth flow of clients to providers
Suggest and prescribe retail products
Continuously replenish retail products
Ensure correct use of Boulevard
Maintain relationships with vendors, etc.
Perform administrative duties for Highbrow Hippie
Report any issues, etc to Myka when she is out of the atelier
Run errands for the studio as well as Myka + Kadi on occasion

Key Characteristics:
A self starter & able to work independently
Organized and detail oriented
Anticipatory
Excited to be here
Able to deal with problems as they arise
Experienced in dealing with a wide variety of people
Flexible
Tech Savvy
Able to accept criticism
Understands our POV
Possesses great computer and communication skills.
Proficient at Excel, Word

To apply for this job email your details to zoya@highbrowhippie.com

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