Guest Care Advisor

SUCCESS IN THIS ROLE

To succeed in this role, candidates must have the following skills and attributes:

• Creating a comfortable relaxing experience for our service guests
• Working with students and embracing the culture and mission of AVEDA
• Providing students a true salon life experience
• Offering students the knowledge to be successful in the salon with retail products and at home care to recreate the look at home
• Providing AVEDA services and rituals that are expected from our brand
• Working in a culture that is nurturing and rewarding with opportunities for growth

THE BEST PART OF THE JOB

Our Guest Care team weas asked what the best parts of the job were, and this is what they answered:

• Spending time with guests educating them on AVEDA products and the benefits
• Sharing the AVEDA mission and ways AVEDA gives back
• Finding solutions for guests with challenges and earning their business
• Watching students grow from challenges with guests
• Seeing students evolve into stylists – it’s the best!
• I love the people I work with and being able to schedule classes and guests so the day runs smoothly from students and guests

OUR CULTURE

What makes our culture so great?

• We have an amazing mission that drives everything we do
• Sharing the sourcing stories with guests and students connects them to our brand and our products
• We hold each other able to be the best version of ourselves each day
• We are family and take care of one another
• Having fun is a MUST
• We are socially responsible respecting ourselves, the planet and our community

REQUIREMENTS:

• Salon knowledge, interest or experience
• Ability to work in dynamic team environment
• Someone who doesn’t know everything!
• Wants to learn and grow in the beauty industry
• Fun, outgoing and personable
• Enjoys working with people in a high touch culture
• Self motivated
• Able to educate students on professionalism and lead by example

If this is the Culture you believe in, then this is the place to apply!