Licensed Cosmetologist or Licensed Esthetician

Licensed Cosmetologist or Licensed Esthetician

Website Benefit Cosmetics

Laughter is the best Cosmetic!

Job Description

Essential Duties and Responsibilities

-Customer Service/Experience-

Customer is the number one focus and all employee actions are to reflect this priority.
Greet customers in 30 seconds or less
Follow the Beauty ABC’s & Service ABC’s selling formula,including all processes trained in the Global Service Handbook
Maintain an enthusiastic floor presence
Build and maintain good customer relationships
Keep accurate and complete records in the Retail/POS system
Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer.
Effectively communicate with customers and co-workers
Ensure all clients read and sign the service E-waiver form (customer protection, service release form)
Perform only “Benefit trained” services offered on service menu and ensure customer satisfaction

Achieve daily/ weekly/ monthly individual service goals
Maintain target services per hour
Make product recommendations and hand over service customers to Beauty Artists at end of service

Promote feel good/ fun and gossip free environment for customers and employees
Build strong positive relationships and treat others with respect
Be on time and ready to work all shifts
Be passionate and tenacious
Act professionally, ethically and with integrity
Use good judgment
Ensure that boutique deposits are maintained in accordance with Benefit’s policies; required signoff on deposits in partnership with the Boutique Proprietor, Assistant Boutique Proprietor, and/or Key HolderParticipate in inventory control
Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique Proprietor
Communicate inventory needs and concerns to Boutique Proprietor
Properly and accurately register all sales
Communicate training needs that will result in increased sales to Boutique Proprietor
Ensure compliance with all Company and boutique policies and procedures

Able to perform the following physical duties including, but not limited to:

Continuous standing/ walking for 8 hoursCome to work groomed and wearing Benefit makeup
Must be comfortable selling makeup & upselling services
Must be comfortable traffic stopping outside of the Boutique
Unpacking and lifting boxes up to 40 lbs
Continuous bending of neck, arms, torso and legs for a minimum of 8 hours. Stocking and filling shelves, drawers, and show cases
Cleaning displays and boutique
Clean all Service Station, service rooms, and elements.
Work in a fragrance filled environment
Employees have physical contact with clients/ customers
Maintain compliance with state board regulations
Consistent and reliable attendance
Operate POS system, E-waiver IPad, Boutique technology, laptop (used for on-line scheduling)This position requires the final candidate to successfully pass an E-Verify check.

For Aestheticians: Maintain and display a valid state issued aesthetician or waxing license. The employee is responsible for any fees, additional training and/or renewals needed as a requirement.
For Cosmetologists: Maintain and display a valid state issued cosmetology license. The employee is responsible for any fees, additional training and/or renewals needed as a requirement.
Proven strong service history
Flexibility regarding work hours; ability to work nights, weekends, and some holidays
Can initiate and manage change in a positive manner
Comfortable and competent at make-up application
Strong communication skills
Adept at problem solving
Flexible and adaptable to customer needs
Job Type: Full-time

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