Dear Nurtur Aveda Institutes Institute Family,
We would like to address questions and concerns that have been raised as we respond to the COVID-19 crisis. Thank you for your patience as we navigate through an evolving situation in a way that ensures the best possible outcome.
How is the Nurtur Aveda Institute Family making decisions?
Since the majority of our Institutes are in the State of Ohio, and because the State of Ohio currently has the most comprehensive guidelines with respect to the COVID-19 crisis, we believe it is in the best interest for all of our Institutes to mirror the Ohio State Department of Health and Ohio Governor Mike DeWine’s directives. Our Institute leadership team, led by Patrick Thompson and Sara Greider along with our onsite Directors, will continue to evaluate and respond to new information from local, state and federal health officials in all States in which our Institutes are located (Ohio, Indiana, North Carolina, and California). This is a dynamic situation, and we will continue to adjust and adapt accordingly.
Are we still operating the student clinic classroom?
Beginning on Saturday, March 14, 2020 the student salon spa classroom/clinic will be closed to guests until Saturday, April 4, 2020.
Are we still operating the retail store?
Our retail store will be closed at 6pm March 17th through April 4th.
To continue to serve you during this difficult time, we are happy to ship products directly to you as well as offer curbside pick-up.
We will be offering complimentary shipping on all orders over $50. Call us at the phone numbers below and a guest care team member will be available to take your order and payment via phone.
- Columbus – 614-347-6567
- Chapel Hill – 919-590-4865
- Los Angeles – 310-953-9604
Are we still conducting on-site education?
We are taking every effort possible to ensure that our students have the ability to move forward in their education. Beginning Wednesday, March 18, 2020 all education will begin the process of Remote Learning via video conference until until further notice.
Are we still conducting admissions tours?
We’re passionate about connecting people to a rewarding career in the beauty industry and are taking every measure possible to ensure that your dreams remain on track during the coronavirus crisis. Our team members are executing a rigorous sanitation protocol to ensure the safety and cleanliness of our facilities (see below for more information). In light of these protocols, we will continue to conduct in-person tours for all prospective students.
We are continuing to assess all available information and continue to follow the recommendations of the relevant state and local departments of health, the CDC, and other local, state and national educational professionals. If the Institute is closed, prospective students will receive notification with as much advance notice as possible to give alternative methods to do a virtual admissions tour via video conference.
What are we doing to ensure the safety of our facility?
During this time, we will continue to implement preventive measures as recommended by the Centers for Disease Control and Prevention (CDC), state and local health departments, as well as our own stringent health and hygiene protocols. The Nurtur Aveda Institutes have the highest standards of sanitation and cleanliness which assists with illness prevention. We employ rigorous sanitation standards and robust cleaning procedures, including:
Extensive and ongoing training of Institute team members on maintaining a safe and hygienic community for our prospective students and team members.
Increasing the frequency and extent of our cleaning practices, such as additional wipe downs of all hard surfaces including the clinic stations, treatment rooms, classrooms, bathrooms, and retail counters.
Providing additional resources that are available to prospective students and employees including hand sanitizers, extra soap and paper towels in the restrooms.
Implementing heightened sanitization and hand-washing procedures for all and employees.
How is the school being cleaned and disinfected?
The Nurtur Aveda Institutes are cleaned and disinfected regularly with hospital-grade disinfectants as a standard practice. Our buildings are now being cleaned and disinfected more often, and frequently touched surfaces such as door handles, clinic stations, treatment beds, water fountains, technology, etc. are cleaned multiple times daily. Soap and hand sanitizers are replaced frequently, and hand sanitizing stations are in shared spaces.
What about travel?
We recognize that some prospective students have been or are planning to travel at this time of year. If you will be traveling, please monitor the CDC travel advisories. Currently, travelers to Italy, Iran, China and South Korea must self-quarantine for 14 days when arriving back in the United States. The CDC now recommends that travelers, particularly those with underlying health issues, defer all cruise ship travel. Governor DeWine shares that each traveler should ask themselves “is it necessary?” Please visit the CDC’s website
https://www.cdc.gov/ for more information about travel.
What can staff and prospective students do to stay healthy?
Please take the extra precautions that are recommended by the CDC, such as:
Wash hands often with soap and water or use alcohol-based hand sanitizer
Stay home if you are sick
Cover coughs and sneezes with your elbow or a tissue
Avoid touching your eyes, nose or mouth with unwashed hands
Again, we appreciate your partnership and patience during this time of uncertainty. We will continue to provide regular updates as this rapidly changing situation evolves.